Contact Us

If you need help with your order, have questions about our products, or need to contact us about something else, please email us directly at We typically reply within 1-business day.

Free Shipping On All Orders

Orders ship from our warehouse in South Austin within 1-business day.

Standard shipping is free for all orders, and typically takes 2-7 business days to arrive. Orders over 0.8lbs receive free Priority shipping, which typically takes 1-3 business days to arrive.

Free Returns & Exchanges

All orders qualify for free returns and exchanges. If you don't like the fit, we'll send you a return shipping label and you can send it back for a full refund.

We take extreme measures to ensure that all of our products are made to the highest standards possible. In rare instances we may unknowingly ship out a product with an issue.

If there are any issues with your order please contact us directly at and we'll help you out.

Shop In-Store

We are excited to partner with a growing network of amazing Texas retailers. Use our retail locator to find a store near you.

If you're a buyer or store owner who's interested in carrying our products we'd love to talk. Submit an application through our wholesale portal at and we'll be in touch!

If you're in the Austin area, our HQ retail shop is open M-F from 10am to 4pm for in-person shopping and online order pickup. We're located at 9300 HWY 290 W, BLDG B, Austin, Texas 78736

THC Provisions Retail Shop

We're open Mon-Fri from 10am to 4pm

9300 HWY 290 West
Austin, Texas 78736