If you need help with your order, have questions about our products, or need to contact us about something else, please email us directly at howdy@thcprovisions.com. We typically reply within 1-business day.

Orders ship from our warehouse in South Austin within 1-business day.

Standard shipping is a flat rate of $3 for all orders under $60. All orders $60+ ship free via expedited shipping. Standard shipping typically takes 2-7 business days to arrive and expedited shipping typically taked 1-3 business days.

All orders qualify for free returns and exchanges. If there is an issue with your order or you don't like the fit or style, we'll send you a return shipping label and you can send it back for a full refund.

We take extreme measures to ensure that all of our products are made to the highest standards possible. In rare instances we may unknowingly ship out a product with an issue.

If there are any issues with your order please contact us directly at howdy@thcprovisions.com and we'll help you out.

We are proud to work with a growing network of amazing Texas retailers. Use our store locator to find a store near you.

If you're a buyer or store owner who's interested in carrying our products we'd love to talk. Submit an application through our wholesale portal at wholesale.thcprovisions.com and we'll be in touch!

If you're in the Austin area, our HQ retail shop is open M-F from 10am to 4pm for in-person shopping and online order pickup. We're located at 9300 HWY 290 W, BLDG B, Austin, Texas 78736